Way of Proceeding

If you would like to benefit from the medical diversity and expertise of Ulm University Medical Center,

please note the following steps:

1. Step

Contact the International Patient Office (IPO), enclosing your medical reports and images in English or German.

Please note, to be able to give you a precise medical treatment proposal as well as an estimation of the costs the medical reports should not be older than 3 months.

2. Step

The IPO-Team will forward your medical reports to the respective clinic.

3. Step

After our specialists have checked your reports thoroughly, you will be informed which treatment is considered to be the best.

4. Step

You will also receive an estimation of the costs for your medical Treatment

5. Step

If you wish to obtain our medical Services, you will be requested to transfer the full amount indicated on the advance invoice to our bank account. As soon as we are able to confirm the receipt of your payment we will contact you to make an appointment.

6. Step

After your treatment has been completed, you will receive a precise overview of all costs. Depending on how many clinics have been involved in your medical care your final invoice will be established 4 - 8 weeks after medical treatment. 

Any overpayment will of course be refunded.

Please note if the final invoice is higher than the advanced payment, you are requested to pay the difference immediately. 


Contact Us:


International Patient Office

Nicole Frank



Office Hours

Monday to Thursday

09:00 am to 03:30 pm


09:00 am to 11:30 am


Department of Pediatrics and Adolescent Medicine

Elena Orlowski



Office Hours

Monday, Tuesday and Thursday

08:00 am to 03:00 pm

Wednesday, Friday

08:00 am to 12:00 am

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